SOAR is Eagle's reporting and portfolio platform for banks, ISOs, agents, ISVs, and merchants. Real-time visibility, clear metrics, and reporting you can act on.
Sample ISO Portfolio — Demo View
| Merchant Number | 000000000000001 | DBA Name | Sample Auto Group #1 DP | Term Number | 001 |
| Card Number | 4xxxxxxxxxxx0000 | Batch Date | 05/14/2026 | ||
| Trans Date | 05/13/2026 | Trans Type | 001 Sale | Trans Amount | $135.50 |
| Card Type | VI | Auth Num | 000000 | Reference # | 000000000000000000000 |
| Auth Amt | $135.50 | IntChg Cost | $0.00 | ||
| Descriptor | N/A | Invoice # | N/A | Order ID | N/A |
| AVS Req/Resp | N/A / N/A | Cash Discount Amount | $4.05 | Cash Discount % | 3 |
| Cash Discount PIF | N/A | MCC | 5511 |
| Date | 05/14/2026 | Batch No | 100 | Cycle | A |
| Submitted | $750.00 | Net Volume | $728.16 | Sale Count | 3 |
| IntChg Cost | $13.50 | Assessment | $0.70 | Fees | $0.00 |
| Date | Type | Amount | Card | Merch Ref |
|---|---|---|---|---|
| 03/13/2026 | CB1 | $225.00 | 4xxxxxxxxxxx0001 | N/A |
| 02/20/2026 | CB1 | $875.00 | 4xxxxxxxxxxx0002 | N/A |
| 04/29/2025 | CB1 | $250.00 | 4xxxxxxxxxxx0003 | N/A |
| Chargeback Date | 03/13/2026 | Transaction Amount | $225.00 | Transaction ID | 000000000000001 |
| Auth Code | 000001 | Dispute Date | 03/13/2026 | Dispute Type | CB1 |
| Card | 4xxxxxxxxxxx0001 | Reason | Not as Described or Defective Mdse/Services | ||
| Date | NetBatch | Cash dsc | CB | CR | Reserves | Fees | NET Dep |
|---|---|---|---|---|---|---|---|
| 05/14/2026 | 1,000.00 | 29.13 | 0 | 0 | 0 | 0 | 970.87 |
| 05/14/2026 | 750.00 | 21.84 | 0 | 0 | 0 | 0 | 728.16 |
| 05/14/2026 | 2,500.00 | 72.82 | 0 | 0 | 0 | 0 | 2,427.18 |
| 05/14/2026 | 6,500.00 | 189.32 | 0 | 0 | 0 | 0 | 6,310.68 |
| 05/14/2026 | 100.00 | 2.91 | 0 | 0 | 0 | 0 | 97.09 |
| 05/13/2026 | 1,500.00 | 43.69 | 0 | 0 | 0 | 0 | 1,456.31 |
| 05/13/2026 | 900.00 | 26.21 | 0 | 0 | 0 | 0 | 873.79 |
| 05/13/2026 | 2,800.00 | 81.55 | 0 | 0 | 0 | 0 | 2,718.45 |
| 05/13/2026 | 2,500.00 | 72.82 | 0 | 0 | 0 | 0 | 2,427.18 |
You're making decisions on last month's numbers, or no numbers at all. By the time the report arrives, the merchant call has already happened.
The reports you do get don't tie back to anything you can use for a real merchant conversation. They show totals, not the line items that explain them.
Most "portfolio dashboards" you've seen are bolted on top of someone else's data warehouse. The view stays shallow because the platform underneath doesn't share more.

SOAR gives you real-time visibility into your entire portfolio. You can track merchant activity, watch trends, and make decisions on current data instead of guesses. Because SOAR is built on Eagle's own processing platform, the data is deep, and it connects back to what's actually happening at the transaction level.
For merchants, that means reporting that ties to their own workflow, down to details like an invoice number showing up as a line item for clean bank reconciliation. Reporting that helps the merchant, helps you keep the merchant.
SOAR also handles application, underwriting, and boarding in the same portal. One sign-on for the whole relationship.
Transaction-level data for banks, ISOs, agents, and merchants. See it as it happens, not when last month's report lands.
Same platform underneath. The report explains the transaction, the transaction explains the chargeback, and you can act on all of it.
Profitability, variance, and trend views ready for the merchant conversation. Not just spreadsheets to export.
Submit an app, review status, and board the account in the same place you watch the portfolio. One platform, one login.